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Location: Glasgow, UK, G41
Mobile: 07411 977442
Email: hasan.kamran1@outlook.com
LinkedIn Profile: View

Profile Summary

Proactive Junior Cloud professional with a strong foundation in technical troubleshooting and core cloud services. Certified AWS Solutions Architect – Associate and Microsoft Azure Administrator with hands-on experience in self-led projects, such as the Cloud Resume Challenge, deploying secure, resilient solutions across cloud and hybrid environments. Skilled in core AWS and Azure services, basic Python scripting, Linux CLI tasks, and networking concepts. Committed to continuous learning and contributing to collaborative environments that foster technical growth.

Technical Skills

Cloud Platforms: AWS (S3, IAM, EC2, CloudWatch), Azure (Entra ID, Virtual Machines, Azure Monitor)
Networking: Knowledge of DNS, DHCP, TCP/IP, VPN Fundamentals
Operating Systems: Linux (CLI tasks, file system navigation), Windows Desktop troubleshooting
Tools & Technologies: CLI, CloudShell, Python (basic scripting and ML), HTML, GitHub Actions, CI/CD
Soft Skills: Problem Solver, Customer-Focused, Quick Learner, Adaptable, Self-Starter

Key Cloud & Data Projects

AWS Cloud Resume Challenge
Built a serverless resume website using AWS S3, Route 53, and CloudFront, along with a visitor counter powered by API Gateway, Lambda, and DynamoDB. Integrated CI/CD using GitHub Actions to automate deployments from a version-controlled GitHub repository.
View Project

Exponent Calculator Web App (AWS)
Built a serverless web app using AWS Amplify for frontend hosting, Lambda for backend logic, and DynamoDB for persistent data storage.
View Project

S3 Multi-Region Access Points Implementation
Configured and tested cross-region data access through AWS S3 Multi-Region Access Points using latency-based routing to optimise performance.
View Project

Explored Linux CLI with OverTheWire: Bandit
Navigated Linux file systems, managed permissions, and solved security-based challenges while building practical experience with core Linux commands.
View Project

Certifications

AWS Certified Solutions Architect – Associate
Microsoft Certified: Azure Administrator (AZ-104)
AWS Certified Cloud Practitioner
Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

Professional Experience

Technical Support/Sales Advisor – O2 | Nov 2024 – Present

Provide face-to-face support for mobile issues, including software troubleshooting, resolving connectivity issues and accessibility functions setup across IOS and Android devices.
Build strong diagnostic and communication skills by breaking down technical steps and explanations into plain English for a wide range of users.
Use cloud-based platforms for training, performance management, and administrative tasks to support continuous development.

Trainee/Support Technician – Audi | Oct 2023 – Apr 2024

Assisted Audi technicians with vehicle diagnostic inspections and repairs, improving technical skills.
Maintained accurate service records using digital systems, ensuring workflow compliance.
Prioritised tasks to meet SLAs, supporting efficient job completion in a fast-paced team.

Logistics Operations/Delivery Driver – Amazon | Mar 2023 – Oct 2023

Used mobile applications to manage parcel tracking and optimise delivery routes efficiently.
Adapted to changing schedules and route updates while maintaining punctual and accurate deliveries.
Coordinated with warehouse and logistics teams to resolve delivery issues and ensure smooth operations.

Technical Support/Customer Service – O2 via Capita | May 2022 – Sep 2022

Provided first-line support for device issues, connectivity faults, and account access problems, ensuring high-quality customer service.
Used internal systems to diagnose issues, log cases, and apply effective troubleshooting within tight timeframes.
Escalated complex incidents in line with SLAs and protocols, ensuring timely resolutions and service continuity.

Education

Robust IT Training | Apr 2024 – May 2024

Professional Cloud Training Programme

Clyde College Glasgow | Sep 2024 – Oct 2024

SCQF Level 6 – Data Science & AI

University of Glasgow | Nov 2020 – Mar 2022

CertHE Civil Engineering Studies with Architecture (Merit)